Wholesome Home is committed to protecting your privacy and respects and upholds your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). This document provides you an insight of how we collect, use and personal information we receive. By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by Wholesome Home as set out in this policy.
Collection of Personal Information
Wholesome Home will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Wholesome Home will only collect personal information about you directly from you. Wholesome Home will not collect personal information unless the information is reasonably necessary for our functions and activities in order to provide our best service to you. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s), credit card information and date of birth.
How does Wholesome Home use your personal information?
In addition to any purpose notified to you at the time of collection Wholesome Home uses your personal information for the purposes of:
- providing our services to you
- our internal management needs
- our marketing activities including promotions and newsletters
- responding to any inquiries or comments that you submit to us
- any other purpose you have consented to
- any use which is required or authorized by law
Disclosure of personal information
Wholesome Home may disclose your personal information:
- to third-parties we ordinarily engage for the above purposes
- any person or entity to whom you have consented to Wholesome Home disclosing your personal information to
- any person or entity to whom we are required or authorized to disclose your personal information to in accordance with the law
Access and Management
You always have right to access to your personal information in our database, request correction of it, or update it, by contacting our customer service team via email to firstname.lastname@example.org or call us on (03) 8679 6936.
If you believe that Wholesome Home holds personal information about you in our database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Wholesome Home will respond to your request within a reasonable time. There is no fee for making such a request or for providing access to your personal information.
If Wholesome Home no longer needs your personal information for any of the purposes set out in this policy Wholesome Home will take reasonable and practical steps to destroy the information. Wholesome Home will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorized access, modification or disclosure.
You will be able to opt out of receiving direct marketing communications from us at any time. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. To opt out email email@example.com or call us on (03) 8679 6936.
Wholesome Home Website
The Wholesome Home website may use "cookies" technology to track the total number of visitors to each of our sites. We do not automatically extract personally identifiable information in this process. The "cookie" technology will only be used to track non-personal information such as type of browser, operating system, and domain names to customize the website for each visitor and to improve the visitor's online experience. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wholesome Home website.
When transmitting personal information from your computer to the Wholesome Home website, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Wholesome Home will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
Changes to this Policy
If you require further information regarding this policy or wish to make a complaint about a breach of the Australian Privacy Principles (APPs) by Wholesome Home, please contact us at firstname.lastname@example.org or call us on (03) 8679 6936 or send mail to Attn: Customer Service, 1st Floor, 237-239 Nicholson Street, Carlton VIC 3053.Wholesome Home management will review your complaint and respond to you in reasonable time frame.